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Warranty

Wine Cellar Doors, Inc. 
Warranty Explanation & Terms and Conditions
ATTENTION PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR Wine Cellar Door. INSTALLING YOUR Wine Cellar Door INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF THE TERMS AND CONDITIONS SET FORTH HEREIN ("TERMS OF USE"). IF YOU DO NOT ACCEPT THESE TERMS OF USE, YOU RISK ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.
 
Acceptance of Terms and Conditions

Use and installation of a Wine Cellar Door, Inc. door assumes that the consumer, (“user”) fully accepts and agrees to the Terms and Conditions set forth in this document. These Terms & Conditions also state that by signing and returning this document, you are certifying you have read, understand and agree to our Terms & Conditions. Vinothèque reserves the right, in its sole discretion, to change its Terms & Conditions at any time, for any reason, without notice.
Warranty
Subject to the conditions and exclusions stated below, Wine Cellar Doors, Inc., (WCD, Inc.) warrants that each pre-hung door will be free from defects in material and workmanship which would render the product unfit for normal and recommended use and service when installed in the continental USA. WCD, Inc. warrants this product only to the first purchaser of this product for purposes other than resale, or to the original purchaser of the residence into which such door is installed. This warranty covers only defects which become evident during the periods outlined below, provided that the owner gives written notice of such defects and pictures of the defects to Wine Cellar Doors, Inc., 1738 E. Alpine Ave, Stockton, CA 95205, within the applicable time period.
Wood Millwork
WCD, Inc. offers a limited warranty for one (1) year on all wood doors, from date of first purchase of the door, this warranty assuring that each such door, for this period, is of good material and workmanship and free from defects that would render the door unserviceable or unfit for the ordinary, recommended use. This warranty shall be void if the door has not been stored, installed, and maintained in a good and workmanlike manner. The following shall NOT be considered defects in Material or Workmanship, and are NOT covered by this warranty:
  1. Warp for any 6’8” high door shall not exceed one-fourth inch in any plane of the door. Warp for any 8’0” high door shall not exceed one-half inch in any plane of the door. Doors wider than 36” or higher than 96” are not warranted against warp. Warp is any distortion in the door itself, and does not refer to the frame or jamb in which it is hung. The term warp shall include the related terms of bow, cup, and twist. If the claimed nonconformity is warp, WCD, INC. may defer repairing or replacing the product for a period up to twelve (12) months from the date of the claim or the date when the product was installed, as it is not uncommon for a temporary warp condition to occur as the door adjusts to local humidity and temperature conditions.
  2. Variations or unsatisfactory results in the finish, texture, or appearance resulting from the application of paint or other finishing materials on unfinished doors.
  3. Natural variation in wood color or texture, and the natural surface checking of the wood.
  4. Damage caused beyond the control of WCD, INC., including but not limited to damage caused by misuse, abuse, accident, or mishandling, or by fire, flood, earthquake, storm, tornado, or other acts of nature.
  5. Damage caused by failure to perform normal homeowner maintenance, or by attempts other than by WCD, INC. to repair the door.
  6. Surface checks in the doors that are less than 1/16 in width or less than 2 in length.
  7. Panel movement or shrinkage of 3/16 or less. Temperature, humidity and direct sunlight may cause the wood panels in your door to shrink slightly, leaving an unstained line along the edge of the panel.
  8. Appearance or performance of a knot in any Knotty Alder, Pine or Teak door.
Decorative Glass Panels & Wrought Iron Grilles
WCD, Inc. does not warrant any product against glass breakage or glass damage for any reason. The following Glass Panel warranties shall be void if the unit has not been stored, installed, and maintained in a good and workmanlike manner, or if the damage is resulting from exposure due to installation in an unprotected opening, such as an installation without sufficient protection, which causes the door and glass panel to be exposed to an unusual amount of direct sunlight and/or precipitation.

Wrought Iron Grilles

WCD, Inc. does not warrant any wrought iron product against rusting or metal deterioration, or the appearance of the decorative wrought iron grilles. Occlusions and small imperfections in glass products are not considered defects unless visible by the naked eye or camera optics for a distance no less than three feet from the glass panel. Decorative glass and internal iron glass has an inherent tendency to rattle when opening or closing. This is considered a normal characteristic and is not considered a defect.
Claims Procedure and Limit on Remedies
 
  1. All warranty claims must be presented within the warranty period in writing.
  2. Photographs must be submitted with any warranty claim. Digital photographs must include exterior pictures of the door installed and the overhand present at the installation site.
  3. Onsite inspect will only occur after properly documented claims are submitted.
  4. Any claim made without photographs or without adequate photographs will be required to be resubmitted with additional photographs.
All warranty claims must be presented as outlined above, within the warranty period for the specific product. 

This constitutes the purchasers sole and exclusive remedy under any claim or theory of liability. There are no warranties, which extend beyond the description on the face hereof. All implied warranties, including merchantability, are excluded. WCD, INC. shall not be liable for consequential, indirect, or incidental damages of any nature including, without limitation, labor cost of any kind arising from or in connection with an alleged breach of any warranty or negligence on the part of WCD, INC. In no event shall WCD, INC. pay for the cost of labor, installation or finishing of a replacement or original door of for any other cost relating to the replacement of a door, all of which shall be the sole responsibility of the person making the warranty claim.
Exclusions
The terms of this warranty exclude failures, which are the result of or involve:
  1. Accident, abuse or improper use.
  2. Damage due to freight carriers, common carriers, private transportation or any other means of transportation or handling, following arrival at the port of destination.
  3. Misapplication, faulty building construction or design, including but not limited to installation or use in areas or high vibration.
  4. Exposure of the door or its systems (before installation of the door) to the elements, improper or insufficient handling storage, installation, maintenance or service.
  5. Fire, corrosive fumes, acts of God, and /or any events or actions beyond the control of the manufacturer.
  6. All components, parts, glass and labor supplied by parties other than manufacturer, or its agents.
  7. All doors repaired or replaced without prior consent to the manufacturer's expressed written approval.